River Tree Arts

Policies & Info

Registration Policies for Art & Group Music Classes

Registration Information:
Registration takes place prior to the beginning of each session. Students are not considered registered until payment has been made. Students registering mid-session will be charged for lessons or classes remaining in the month or session. River Tree Arts accepts Visa, Mastercard and Discover by phone or checks by mail or in person.

  • Please register for group classes in art, music, theater, and dance online.
  • Registration is not complete until payment is made.
  • If you are unable to register online, please call us at 207.967.9120 or drop in during our business hours to sign up for a class.

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Withdrawal and Refunds:
You may withdraw from a course 14+ days prior to the first class and receive a 100% refund. You will receive a 50% refund if you withdraw within 2 weeks of class starting. If you withdraw within 1 week prior to the first class, no refund will be given. There are no refunds once a class begins. If River Tree Arts cancels a course, you will receive a 100% refund in the same form as the original payment was made or choose to be issued a credit towards a future class (credit must be used within one year of issue).

Cancellations:

– River Tree Arts reserves the right to cancel any camps or classes that do not have a minimum number of 4 students, depending on the course being offered. Students will be notified at least 72 hours in advance. If River Tree Arts cancels a course, you will receive a 100% refund in the same form as the original payment was made.

– If RSU 21 closes due to inclement weather, all group classes and private music lessons will be canceled. If RSU 21 has early dismissal, there will be no afterschool classes or private lessons. Make ups will be scheduled by the end of the session.

– River Tree Arts reserves the right to cancel courses, substitute instructors, change course times, and limit enrollment. Every attempt will be made to run after school classes in the event the primary instructor is not available: this includes substitute teachers and/or changing the class theme for the day.

Off site- Consent:

– During snack/lunch break or recreation time, students may have the option to spend supervised time outside. If you do not want your child to partake in these activities, kindly notify the front desk.

– Students will be escorted to the Lower Village Park located at 159 Port Road (off Route 35), Lower Village, Kennebunk , ME 04043 under the supervision of River Tree Arts staff at all times.

– We request that all students have waterproof sunscreen liberally applied before coming to camps or classes where students may be outside for all or part of the class, snack time or recess.

Allergies:

– Our student’s safety is one of our highest priorities. The Parent/Guardian is responsible for communicating allergen information to River Tree staff at the time of enrollment and registration, prior to the start of class.

– If your child has any food allergies, please provide River Tree with an emergency medical plan of action to follow in the event of an accident / emergency.
– Students with food allergies must bring their own snacks and lunches.
– Please make sure that any emergency contact information is up to date and accurate in our system.

– 911 Policy: In all cases and circumstances, River Tree Arts will call 911 and Staff/Faculty will abide by and follow all EMS/911 instructions during a medical emergency concerning your child. The Parent/Guardian will be notified by River Tree Arts Staff at the earliest opportunity.

Medical Conditions:

– We understand that some campers have medical conditions so please notify us at the time of registration to ensure we can provide everyone with a safe and fun experience.

– 911 Policy: In all cases and circumstances, River Tree Arts will call 911 and Staff/Faculty will abide by and follow all EMS/911 instructions during a medical emergency concerning your child. The Parent/Guardian will be notified by River Tree Arts Staff at the earliest opportunity.

Photos:

River Tree Arts staff takes pictures, slides, and videos of participants in the various activities for use in the marketing and promotion of our programs. Unless the front desk is notified in writing, by enrolling in a program, you grant permission to River Tree Arts to use the pictures, slides, and videos of you and/or your child(ren) for this stated purpose.
Feedback:

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River Tree Arts is continually working to provide the best possible services to the community. We encourage your suggestions and/or comments regarding your experience with us. Please call our office at (207) 967-9120 or e-mail us at info@rivertreearts.org with your feedback. Your comments are very much appreciated. Thank you.


PRIVATE MUSIC LESSONS

At River Tree Arts, we have an amazing group of music teachers who provide private lessons for students of all ages & abilities. We offer one free trial lesson for adults & children. No commitment necessary. Call 207-967-9120 to reserve your lessons today.

  • Private music lessons are available throughout the week.
  • Ongoing enrollment is always available.

Please call for more information on pricing & lesson times.

If you need additional payment options, please contact River Tree Arts or call 207.967.9120.

  • River Tree Arts follows the RSU 21 calendar (Kennebunk/Kennebunkport/Arundel); we do not have classes when schools are closed for holidays or Snow days.

Attendance:
All lessons missed due to an instructor absence or weather cancellation will be made up within the semester: lessons can not roll into the next semester.

Students enrolled are allowed ONE excused lesson per semester.  A lesson will be excused if we are notified by phone by 10am the day the lesson is scheduled; the lesson will be made up during the semester.  Please call RTA, not faculty, to notify us of a missed lesson: 207-967-9120.

Failure to notify RTA will result in an unexcused absence & will not be credited, refunded or made up at a future date.   Missing more than ONE excused lesson, even with prior notification, will not be credited, refunded or made up at a future date.  We value our faculty member’s time & commitment to RTA and ask private lesson students to adhere to their lesson schedules.

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Return Check Policy:
River Tree Arts charges a fee of $25.00 on every returned check.

Information We Collect
When you donate, become a member or register for a course you are required to provide personal and contact information. This information is used to manage your account, complete business and contact you about your account and various services we offer.
The information we collect is compliant with U.S. regulatory guidelines and includes, but is not limited to your name, physical address, telephone number and email addressa . Additionally, we may record and retain your communications with us for quality control purposes as well as for assistance in resolving misunderstandings.






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    River Tree Arts is a 501(c)(3) registered non-profit. All gifts are tax-deductible.


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